WORK EXPERIENCE

Event Manager
May 2024 - Present

Oversee execution of all premium tailgate experiences for the properties of Army, Maryland, Rutgers, Pitt, and West Virginia.

- Design event layouts, signage, and equipment catalogs
- Recruit, interview, and hire interns and gameday staff
- Reconcile all invoicing and work orders for each event

- Schedule all deliveries for catering, equipment rental, etc

Event Coordinator
June 2023 - December 2023

Oversaw the execution of premium tailgate experiences for the 2023 University of Michigan football season

- Created customer-facing maps and production maps

- Managed accounts with all vendors and catering partners

- Oversaw pre-event Quality Control and game-day execution

- Scheduled and lead all gameday personnel: security, bellhops, volunteers, and DISH Techs

Ticket Operations Resolution Specialist
August 2018 - Present

Gamedays
Using Archtics sofware to problem-solve customer issues involving digital tickets

Educate fans on the ditgal ticketing system being integrated into the sports industry

Act as main point of contact for ushers, guest services, and security; effectively communicating top priorities

Concerts
Execute floor plans alongside concert production companies

Coordinating seat relocations for
premium seating

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Event Staff: 2021 - 2024

Assist the Community Impact Manager with 50/50 Raffle management.

Thrive in leadership role by creating a workplace culture that embraces diversity and acceptance.

Ensure the development 250+ new volunteers and part-time staff in sale techniques.

Troubleshoot tablets, mobile printers and credit card readers during sale transactions.

Represent the Red Wings as a brand ambassador while providing world class service to our fans.

Event Staff: 2019 - 2023

Implement improvements into our pregame event operations to increase efficiency by 80%.

Approach and speak to a large number of fans each game. Generate $700 for each game utilizing mobile handheld or stationary devices and printers for the sale of 50/50 raffle tickets.

Accurately handle and maintain the security of cash from raffle ticket sales until reconciliation at the end of each shift.

EVENT SALES AND

VENUES INTERN

Full-time: May - Aug 2022

Part-time: Aug - Dec 2022

Detroit, Michigan

Job Details:

Act as event manager for internal clients in Bedrock Detroit's venues

Respond to external client inquiries looking to host events in our venues

USA Hockey

Marketing & Gameday Operations Intern

September 2017 – February 2020

Responsibilities Included:

Work all NTDP home games at USA Hockey Arena
Work with Manager of Marketing Operations and Producer to execute game scripts
Assist in planning and preparing game day activities
Execute in-game promotions and intermission activities; including selecting guests to participate
Fulfill partnership activation, including concourse marketing and setup
Conduct research to generate new, engaging in-game activities and promotions

Sports Information Intern '18-'20

Running stats, scoreboard, live broadcast, and equipment breakdown for Madonna Sports. Sports include Volleyball, Soccer, Lacrosse, Basketball, and Baseball.

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University of Michigan Athletics
Men's Ice Hockey

Communications and Public Relations Intern

Single Game '17
⇩
2018-19 Season

Member of the media team for the Michigan Wolverines men’s hockey team at Yost Arena. performing stats, video clippings, and distributing of media packets.